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Privacy Policy

Last Updated: 3/12/2024

BadgeSmith ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.badgesmith.com (the "Site") and use our services.

1. Information We Collect

We collect information to provide and improve our services. This includes:

A. Personal Information You Provide

  • Name, email address, phone number, and shipping/billing address
  • Payment details (processed securely through third-party payment processors)
  • Account login details (if you create an account)
  • Any other details you voluntarily provide when contacting us

B. Information Collected Automatically

  • IP address, browser type, and device information
  • Cookies and tracking technologies for site analytics
  • Order history and customer preferences

C. Third-Party Data

We may receive information from business partners or service providers to enhance your experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support and respond to inquiries
  • Improve our website and services
  • Send transactional emails related to orders and accounts
  • Comply with legal obligations and prevent fraud

3. How We Share Your Information

We do not sell or rent your information. However, we may share it with:

  • Service providers (e.g., payment processors, shipping carriers) to fulfill orders
  • Legal authorities if required by law or to protect against fraud or security threats
  • Business partners if you opt into marketing communications

4. Data Security & Retention

We implement security measures to protect your personal information. However, no method is 100% secure. We retain your data for as long as necessary for business, legal, and compliance purposes.

5. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data
  • Opt out of marketing emails
  • Disable cookies via browser settings

To make a request, contact us at hello@badgesmith.com.

6. Cookies & Tracking Technologies

We use cookies to enhance user experience. You can manage cookie preferences in your browser settings.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy policies or practices.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

For questions about this policy, please contact:

BadgeSmith
www.badgesmith.com
Email: hello@badgesmith.com