Durable, High Quality PVC / Easy Ordering System / Custom Templates

Terms of service

OVERVIEW
This website is operated by BadgeSmith. Throughout the site, the terms “we,” “us,” and “our” refer to BadgeSmith. BadgeSmith provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

If you do not agree to all terms and conditions of this agreement, you may not access the website or use our services. Any new features or tools added to the store will also be subject to these Terms. We reserve the right to modify, update, or replace these Terms at any time by posting changes to our website. Continued use of the site constitutes acceptance of the revised Terms.

Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform to sell our products and services.

SECTION 1 - ONLINE STORE TERMS
By using our website, you confirm that:

  • You are at least the age of majority in your state or province of residence, or you have consent from a parent or guardian to use this site.
  • You own or have legal permission to use any design, logo, or text you submit for production. BadgeSmith is not liable for any copyright, trademark, or intellectual property claims arising from customer-submitted designs.
  • All sales are final once an order is submitted. No refunds will be provided for custom orders, including but not limited to personalized ID badges, custom templates, or design services.
  • We reserve the right to refuse service to anyone for any reason at any time.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to:

  • Refuse service to any customer at our sole discretion.
  • Cancel orders without prior notice if we suspect fraudulent, abusive, or unlawful activity.
  • Change pricing, product availability, or site functionality without notice.

Customers agree not to:

  • Violate any laws, including copyright and trademark laws.
  • Transmit malicious code, spam, or interfere with the operation of the site.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material provided is for general information only and should not be relied upon for decisions without consulting more accurate sources. You acknowledge that using this site is at your own risk.

SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES
Prices are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time without liability to the customer.

SECTION 5 - PRODUCTS OR SERVICES
Some products or services may only be available online and in limited quantities. We do not guarantee that descriptions, images, or colors displayed on your monitor will be accurate.

We reserve the right to:

  • Limit or refuse sales to any individual, geographic region, or jurisdiction.
  • Limit quantities available for purchase.
  • Discontinue any product at any time.

SECTION 5A - SHIPPING & DELIVERY
Shipping times provided by BadgeSmith are estimates only and are not guaranteed. Once an order has been shipped, BadgeSmith is not responsible for delays, loss, or damage caused by the shipping carrier, including but not limited to USPS delays, weather events, or other circumstances beyond our control.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. In such cases, we may attempt to notify you via email or billing information provided.

You agree to provide complete and accurate purchase and account information, including billing details, to ensure smooth transactions.

SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools, which we do not control. These tools are provided “as is” and “as available” without any warranties. Your use of optional third-party tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS
Our site may contain links to third-party websites. We do not monitor, endorse, or assume responsibility for any third-party content, products, or services. Any issues with third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you submit content to us, you agree that we may use, edit, or distribute it without restriction. We are under no obligation to:

  1. Keep comments confidential.
  2. Pay compensation for comments.
  3. Respond to any comments.

We may remove or edit content that violates these Terms or is deemed offensive.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed. We are not obligated to update information on the site except as required by law.

SECTION 12 - PROHIBITED USES
You are prohibited from using our site or content for:

  • Unlawful activities.
  • Soliciting illegal acts.
  • Violating laws, regulations, or our intellectual property rights.
  • Harassment, abuse, or discrimination.
  • Spreading false or misleading information.
  • Uploading malicious code or viruses.
  • Spamming, phishing, or collecting personal information from others.
  • Circumventing security features of the site.

We reserve the right to terminate service if any prohibited use is detected.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that our service will be uninterrupted, secure, or error-free. You use the service at your own risk.

All products and services are provided “as is” and “as available” without any express or implied warranties.

To the fullest extent permitted by law, BadgeSmith is not liable for any damages, including direct, indirect, incidental, or consequential damages, arising from your use of the service. Our total liability shall not exceed the amount paid for the product or service.

SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless BadgeSmith, its affiliates, officers, directors, and employees from any claims, damages, or expenses arising from your violation of these Terms or any law.

SECTION 15 - SEVERABILITY
If any part of these Terms is deemed unenforceable, the remaining provisions will remain in full force.

SECTION 16 - TERMINATION
We may terminate your access to our services at any time without notice if you violate these Terms. Termination does not release you from outstanding payment obligations.

SECTION 17 - ENTIRE AGREEMENT
These Terms, along with our policies, constitute the entire agreement between you and BadgeSmith. Any ambiguities in interpretation shall not be construed against us.

SECTION 18 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE
We may update or modify these Terms at any time. It is your responsibility to review them periodically. Continued use of our site constitutes acceptance of the changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@badgesmith.com.