Durable, High Quality PVC / Easy Ordering System / Custom Templates

Privacy policy

OVERVIEW
This Privacy Policy describes how BadgeSmith (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website and use our services. By accessing our website or purchasing from us, you agree to the terms of this Privacy Policy.

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting to our website. Your continued use of our website constitutes acceptance of any modifications.

SECTION 1 - INFORMATION WE COLLECT
When you visit our site or place an order, we may collect the following information:

  • Personal Information: Name, email, phone number, billing/shipping address, payment details.
  • Account Information: Username, password, order history.
  • Device & Usage Data: IP address, browser type, operating system, referral URLs, and browsing behavior on our site.
  • User-Submitted Content: Messages, reviews, or uploaded files (such as badge designs).

We collect this information when you:

  • Place an order
  • Subscribe to our newsletter
  • Contact customer service
  • Interact with our site

Providing this information is voluntary, but refusal may limit your ability to use certain services.

SECTION 2 - HOW WE USE YOUR INFORMATION
We use collected information for the following purposes:

  • Order Processing & Fulfillment: To process transactions, manage shipping, and provide customer support.
  • Account Management: To create, maintain, and secure your account.
  • Marketing & Promotions: To send emails, promotions, and targeted ads. You can opt out of marketing at any time.
  • Website Improvements: To analyze trends, enhance our services, and troubleshoot technical issues.
  • Fraud Prevention & Security: To prevent fraudulent transactions, protect against unauthorized access, and comply with legal obligations.

We may also use anonymized data for business insights, advertising strategies, or product development.

SECTION 3 - HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. However, we may share it in the following cases:

  • Service Providers & Payment Processors: We share necessary data with third-party partners such as Shopify, PayPal, and credit card processors to complete transactions.
  • Legal Compliance: We may disclose information if required by law, court order, or government request.
  • Business Transfers: If BadgeSmith is sold or merged with another company, your information may be transferred as part of the business assets.

We are not responsible for how third-party services use your data. We recommend reviewing their privacy policies.

SECTION 4 - DATA SECURITY
We implement reasonable security measures to protect your information, including encryption and secure access controls. However, we do not guarantee absolute security and are not responsible for breaches beyond our control.

By using our services, you acknowledge that you provide your information at your own risk.

SECTION 5 - COOKIES & TRACKING TECHNOLOGIES
We use cookies, tracking pixels, and similar technologies to improve user experience and marketing efforts. This includes:

  • Essential Cookies: Required for site functionality (e.g., login, shopping cart).
  • Analytics Cookies: Track site usage to help us improve services.
  • Marketing Cookies: Used for targeted advertising and retargeting.

You can control cookie settings in your browser. Disabling cookies may affect site functionality.

SECTION 6 - THIRD-PARTY LINKS & SERVICES
Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or security. Use third-party services at your own risk.

SECTION 7 - YOUR RIGHTS & CHOICES
Depending on your location, you may have rights under data protection laws, including:

  • Access & Correction: Request access to the personal data we have on file.
  • Opt-Out of Marketing: Unsubscribe from emails by clicking the “unsubscribe” link.
  • Data Deletion: Request deletion of your personal data, subject to legal and operational requirements.

To exercise these rights, contact us at hello@badgesmith.com.

SECTION 8 - CHILDREN’S PRIVACY
Our website is not intended for children under 13. We do not knowingly collect personal information from minors. If we discover that a child has provided data, we will delete it.

SECTION 9 - INTERNATIONAL USERS
If you access our site outside the United States, be aware that your data is processed in the U.S., which may have different privacy laws than your country. By using our services, you consent to data transfer to the U.S.

SECTION 10 - CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. It is your responsibility to review it periodically. Continued use of our services after updates constitutes acceptance of the revised policy.

SECTION 11 - CONTACT INFORMATION
For privacy-related inquiries, contact us at:
📧 Email: hello@badgesmith.com